The New Features Include:
Google+ Hangouts integration
Set Default Notification for technicians
Set Multiple companies for technicians with 1 click
Supports multiple addresses on all notification options
UI Improvements (User Interface and User Experience updates)
– Added Share Tab to enable instant sharing on various Social Media sites making it easier to receive referral credit.
– New Apply button in technicians settings to allow faster editing.
– Reports and Search results are saved when using the Back Button.
– Added technician avatars (powered by Gravatar.com)
New Features Details:
Google Hangouts Integration
The Google Hangout notification is now added to Power Dispatch to ensure a fast, reliable and easy communication between dispatchers and technicians in the field. It provides the users with instant messages that include links to the client phone and address, which are optimized specially for smart phones. Some of the many benefits of Google Hangouts include: video chatting with technicians, two-way communication, group chats and one cumulative account for all your jobs.
Simple Setup for Technician Smart Phones:
Create a Google account if you don’t already have a Gmail account. (For an easy start, follow the link:http://www.google.com/+/learnmore/)
Install Google+ Hangouts on your smart phone.
Open Hangouts and click the plus button
Type in email@example.com
An “add by e-mail” list will pop up with 1 entry. Tap it and messaging should now work.
Simple Setup for Technician Computers:
Google Hangouts Setup (PDF)
Verify that the technician notification settings in your software are correct:
(Settings > Technician > Click on technician)
Set Default Notification for Technicians
The new notification system allows you to set a default notification for each of your technicians, which will be active in the following job statuses: in