Technician User, New Pending Close Status and a new Jobs Menu for the Tech Portal

November 6, 2015

As you know Last Week we launched the new PowerDispatch Technician Portal. This week we are introducing the first set of upgrades so your technician will now be able to close jobs and act as a user.  Read on for the list of upgrades we've added for you to PowerDispatch Lite this week so far:




Allow Technicians to Close Job



If you would like your service technicians to enter closing information from the field then you can enable your technicians to input closing information on the job using the Tech Portal. Once a job was closed by a technician, the job will switch status to Pending Close (on the Jobs Board) and the payment information will be displayed in the system.


This is a permium feature that will be free to try and use until december 31st 2015 and then cost $3 per technician per month.




See the instructions below on how to set the new technician Permissions:


go to : Settings->Technicians->Click on desired technician->Tech Portal Permissions->Close Jobs


See Permissions image below





Pending Clos