Two-Way Messaging in PowerDispatch Lite

December 27, 2013

We are very happy to announce that Two-Way Messaging has been added to PowerDispatch Lite!

 

Starting Thursday night PowerDispatch customers will be able to receive and respond to all the incoming and outgoing SMS, Email, and Google+ Hangouts ™ messages directly from PowerDispatch on the new messages tab.

 

Checkout the video tutorial below to learn more about this exciting new feature:

 

 

With the new Two-Way Messaging you now can:

 

  • Read, send and reply to SMS’, Emails and Google+ Hangouts ™ from the new messages page.

  • Flag messages in different colors.

  • Filter messages by type, status and technician.

  • Open email attachments directly from your account, including reports sent out to technicians.

  • Control viewing of messages and attachments with new user permissions settings.

  • Enjoy an improved email message template, (see image.)

  • Request a Twillio phone number to be implemented to your account.

 

New job sent via email design: